Client Reference Opportunity Registration Process

As part of a program re-launch, Business Objects looked to incentivize partners by encouraging Opportunity Registration. bChannels re-designed the Opportunity Registration process to ensure a robust working module was delivered within eight weeks to coincide with the program launch.

bChannels services for Business Objects

Discovery Interviews

bChannels conducted interviews with channel managers, sales managers and partner operations to draw together the requirements for all stakeholders.

Technology

We worked with Business Objects teams and external agencies to understand the infrastructure available and ensure that the requirements for the proposed solution could be delivered.

Process Documentation and Training

bChannels designed a closed loop process to ensure all deals could be registered, logged, responded to and tracked. We delivered documentation and training sessions for stakeholders and content for the Business Objects web site and e-mail newsletters.

Why this matters to Business Objects

Business Objects set a clear deadline for program launch tied to a revised partner compensation package. Being able to register opportunities was a critical part of the new program. Using our expertise in process design and management we delivered a solution that was simple, workable and met the needs of all stakeholders.